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Forgot Password
Forgot Password

Here are some steps on how you can reset your password.

Maui Banag avatar
Written by Maui Banag
Updated over a week ago

So let’s just say that you’re trying to log into your account, but your attempts were unsuccessful. 

In this case, you knew you had entered the right username, but you’re having doubts if your password is correct. No worries, we can help you in resetting your password!

STEP 1: Simply click the Forgot your Password? link, and enter your email on the next screen.

STEP 2: If your email address is registered within our system, we will be sending you an email to reset your password. Click the Reset Password button.

STEP 3: Enter your new password and re-type to confirm. Click the arrow to proceed.

Password requirements:

  • At least 8 characters

  • At least 1 capital and lower case letter

  • At least 1 non-alphanumeric character

STEP 4: A notification message will appear, stating that you have successfully reset your password.

STEP 5: To complete the action, you need to log in to your account once again. This time use your new password to sign in.

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