This is what a Tax and Payment Confirmation email would look like in your JuanTax Inbox:
The Tax Confirmation email confirms BIR's receipt of the form you have just filed. This includes the File name and the Date and Time it was received by BIR. Please take note that your ITR is still subject to validation by BIR.
While the Payment Confirmation email is your electronic receipt showing that your payment was successfully issued through your selected payment partner. It also includes a few details about the form you have submitted as well as the amount and date of the transaction.
Frequently Asked Questions:
Can I download a copy of my Confirmation emails?
Yes, to download a copy of your Confirmation receipt, simply click on the blue Download Email button on the upper right part of the screen and this will save a PDF copy of your receipt to your computer.
How Long Does It Take?
Just like any other e-BIR submissions, date and time of reply depends upon the extent of BIR once they have finished examining the return.
What if I don't get my confirmation email?
JuanTax automatically displays a Tax Confirmation receipt within your filed ITR in Fast File once your return has been successfully received by the BIR. In the event that the Tax Confirmation receipt did not display in your account, the most common reason is that BIR hasn't sent back its confirmation yet. However, rest assured that JuanTax automatically sends an email to the BIR every 12 MN to follow up on your Tax Confirmation receipt and that follow up email is attached to your JuanTax Inbox.