---
title: "Fixing Incomplete Transactions"
description: "How to fix incomplete transactions in JuanTax?"
url: https://help.juan.tax/en/articles/325-fixing-incomplete-transactions
collection: "Transactions Module"
updated: 2025-12-02
language: en
---

# Fixing Incomplete Transactions

How to fix incomplete transactions in JuanTax?

Whenever you import CSV templates into the Transactions module, there might be instances that instead of your data going through either the Invoice or Bills menu, it would take a detour, and go to the Incomplete section.

**Why Was It?**

Incomplete status happen whenever errors occur in the import that needs to be edited in order for it to be fully accepted by the Transactions Module.

**Here's an example:**

After importing the file, I encountered this different view in the Transactions Module.

The message states that an error has been detected by the system after the import. The only way to fix this is by either [**deleting**](https://help.juan.tax/en/articles/321-edit-and-delete-transactions-inside-the-module.md) or [**editing**](https://help.juan.tax/en/articles/321-edit-and-delete-transactions-inside-the-module.md) the transactions imported. 

Proceed by going through the **Incomplete** sidebar menu.

## Download and Delete Transaction

**STEP 1:** Click the **Options** button

There are two options to choose from: 

-   **Download All File Transactions** 
    
-   **Delete All File Transactions**
    

**STEP 2A:** Clicking on **Download All File Transactions**, you will be able to retrieve a sample file of what you've imported

or

**STEP 2B:** Clicking on **Delete All File Transactions** means that you'll be removing your file from the list permanently

## Editing the Transaction

**STEP 1:** Go to the Transaction

  
**STEP 2: Click Edit** button

**STEP 3**: Edit the necessary fields and click **Save**

**STEP 4:** Click the **Mark as Paid** button in order for the transaction (i.e. invoice) to reflect within the Transactions Module

**STEP 5:** In the **Payment Details** window, enter **Payment Date** and **Amount Paid**

  
**STEP 6:** Click **Paid**

**STEP 7:** Click **Yes**

Once you've finished editing the transaction, it would now show up within your Transactions Module.