You might wonder why your uploaded 2303 was rejected by our system. It may be one of the following reasons below:

  • The submitted document is unreadable because it is too dark, blurred, or obscured by the camera flash.

  • The submitted Information on COR does not match the organization's details. One example is when your address in your COR is different from the one that you entered in JuanTax.

  • Some CORs have 2 pages, and the 2nd page was not uploaded.

  • The submitted document is not a COR.

Our support team is here to help you get verified. Please send an email to help@juan.tax or chat with us online if you have further concerns.

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