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FAQ's on using in
FAQ's on using in

Basic questions and answers on using as a payment option.

Maui Banag avatar
Written by Maui Banag
Updated over a week ago

What is the Fastest Way to Cash in?

  • To get instant funds in your wallet, we recommend cashing in at 7-Eleven, M Lhuillier ePay, Globe GCash (via DragonPay), and Cebuana Lhuillier Instant Cash In. You’ll get your funds in your wallet immediately after payment.

What is the Cheapest Way to Cash in?

  • Most cash-in outlets have a small fee. To keep fees to a minimum, we suggest cashing in via 7-Eleven 7-Connect. It’s free for amounts under Php 100.00.

You can also cash in at UnionBank and get a 100% fee rebate to your wallet.

What Fees Are Charged for Cashing in?

  • Payment method fees are only added to the amount due when the selected payment option is facilitated through a third-party service that charges fees.

Here are the options that have added fees:

Bank Deposits/Fund Transfers

P 15 to P 1000: P 10 fee
P 1,001 to P 4,000: fee of 1% of deposit
Above P 4,000: P40 fee

Globe GCash

P 15 to P 1000: P 10 fee
P 1,001 to P 4,000: fee of 1% of deposit
Above P 4,000: P40 fee

M Lhuillier ePay

P 20 to P 1000: 5% M Lhuillier fee + P10 fee
P 1,001 to P 4,000: 5% M Lhuillier fee + 1% fee
Above P 4,000: 5% M Lhuillier fee + P40 fee

7-Eleven Seven Connect

P 20 to P 100: free
P 101 to P 20,000: 2% of the deposit

Is There a Minimum or Maximum Cash-in Amount?

  • The minimum amount for cash in orders for almost all available cash in outlets is 15 PHP. Please note that 7-Eleven instant cash-ins have a 20 PHP minimum.

The maximum cash-in amount within any 24-hour period (i.e. the combined amount of all your cash-in orders) depends on your account’s remaining daily limit. You can increase these limits by submitting a verification request.

Here are the maximum cash in amounts based on the verification level:

What is the Best Time to Cash-in?

The best time to cash in, if you are paying through BPI, UnionBank, or Security Bank, is during their respective banking hours. This way, should there be any issues with depositing or confirming deposits, we can easily communicate with the bank branches.

Here are the banking hours:

Mondays to Fridays, 8:00 AM to 5:00 PM

Mondays to Fridays, 10:00 AM to 3:00 PM

Security Bank
Mondays to Fridays, 9:00 AM to 5:00 PM

Helpful Links:

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