To change your email address:
Please contact our support team at help@juan.tax.
To change your password:
STEP 1: From the portal, click your account name, then select Personal Account Settings.
STEP 2: Go to the User tab, then proceed to Security. In the Login and Privacy section, click the Edit Password button.
STEP 3: Enter your current password first, then your new password. Retype the new password to confirm it. Then, click the Save button.
Important Information:
It is recommended that you change your password every 30 days.
Strong passwords are more difficult to crack than simple passwords. Accessing the account with a password with the specified structure will be more difficult.