FAQs

Frequently Asked Questions

Jenny Galang avatar Kaye Estanislao avatar Maui Banag avatar
26 articles in this collection
Written by Jenny Galang, Kaye Estanislao, and Maui Banag

Billing FAQs for Standard Users

Got some questions about the Billing for Standard Plan users? You might find them here!
Maui Banag avatar
Written by Maui Banag
Updated over a week ago

What is JuanTax?

A brief introduction to JuanTax.
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Billing FAQs for PLUS Users

Here are some Frequently Asked Questions for Plus Plan users
Maui Banag avatar
Written by Maui Banag
Updated over a week ago

A Closer Look at Tax Penalties

What are the tax penalties imposed by the BIR?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

How Transactions are pulled by JuanTax from Xero

This section explains the concept of how transactions are being pulled during the integration.
Maui Banag avatar
Written by Maui Banag
Updated over a week ago

Pulling Data from Remittance Forms to Withholding Tax Reports

How to pull amounts from remittance forms to my withholding tax reports in JuanTax?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Coding Mandated Benefits in JuanTax

How should I code mandated benefits like Pag-Ibig, SSS, Philhealth in Xero? How will it look like in JuanTax?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Credit Notes in JuanTax

How do I apply a credit note (for items returned) on a transaction in Xero and how will it look like in JuanTax?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Does Exceeding VAT Thresholds Opt for 8% Tax Rate?

My VAT threshold had exceeded to 3 million. Would I still be able to opt the 8% Income Tax Rate?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Keeping the Hard Copy of Receipts

Is it still necessary for me to keep hard copies of accounting records such as receipts?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Late Filing

Will JuanTax shoulder possible penalties if they failed to file my taxes on time?
Maui Banag avatar
Written by Maui Banag
Updated over a week ago

Can You Manage Partial Payments Using JuanTax?

How does JuanTax handle partial payments?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Classification of Tax Groups (According to Industry)

I'd like to know on which tax group does my business belong?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Transition from Percentage Tax to VAT (and vice-versa)

Is it possible to transform my Percentage Tax report into a VAT report?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

My company uses eFPS. Can I use JuanTax?

eFPS filers asks if and why they can use JuanTax.
Jenny Galang avatar
Written by Jenny Galang
Updated over a week ago

Receive Money Transactions in JuanTax

What's the process for Receive Money in Xero with different currency and how will it reflect in JuanTax?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Why do we issue 2307s?

To inform why we need to give 2307 forms.
Maui Banag avatar
Written by Maui Banag
Updated over a week ago

How do I delete an organization?

Here are the steps in removing your organization in JuanTax.
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Forgot Password

Here are some steps on how you can reset your password.
Maui Banag avatar
Written by Maui Banag
Updated over a week ago

Proper Coding of Transactions in Xero

How should I properly code a transaction in Xero for it to reflect in my JuanTax report?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

What ATC Codes are Pushed During Integration?

Here's a list of Alphanumeric Tax Codes that are pushed within your Xero organization during its sync with JuanTax.
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Troubleshooting in JuanTax: Unsynced Input Taxes from Purchase of Goods

Why are some input taxes from purchase of goods (paid) were not synced from Xero to JuanTax?
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

How can I track the work that I've done in JuanTax?

View a summary of all actions performed by users in your organization.
Kaye Estanislao avatar
Written by Kaye Estanislao
Updated over a week ago

Why is my Plus account locked?

This article shows how to handle locked accounts.
Maui Banag avatar
Written by Maui Banag
Updated over a week ago

How do I change my password?

Learn how to change the password of your JuanTax account.
Maui Banag avatar
Written by Maui Banag
Updated over a week ago

How can I change the default recipient?

Set a default email address for who will be notified for returns filed in JuanTax and receive Tax Return Confirmations from the BIR.
Maui Banag avatar
Written by Maui Banag
Updated over a week ago